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Terms and Conditions

Terms And Conditions

Our general terms and conditions include the following: Delivery and Shipping charges, Payment and Delivery times, Returns and data protection.


Order


The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog.

By clicking the "Buy" button, you place a binding order for the goods contained in the shopping basket. The confirmation of the receipt of the order follows immediately after sending the order. The purchase contract is concluded by sending the invoice by e-mail no later than five days.

If our order confirmation contains typographical or printing errors, or if our price fixing is based on technically caused transmission errors, then we are entitled to challenge, whereby we must prove our error. Payments already made will be refunded immediately. We deliver "as long as stocks last". If the ordered product is not available because we are not supplied by our suppliers without our own fault, we can withdraw from the contract. In this case, we will inform you without delay and suggest, if necessary, the delivery of a comparable product. If no comparable product is available, or if you do not wish to receive a comparable product, we will refund you any costs already paid.

 

Shipping and handling costs


Shipping & Returns

A. Within Germany
We deliver your order as soon as possible and free of charge.

B. Shipping costs EU countries:

We deliver your order as soon as possible, the shipping costs 12,00 €

C. Shipping to non-EU countries:

Shipping costs for shipping to non-EU countries is currently approx. 12,00 €. Shipping to countries outside the European Community may be subject to customs duties and taxes in the respective country of importation. You can obtain further information about the customs and import regulations of your country through the local chambers of industry and commerce or customs offices.

Please check the goods before receipt for damage. In the case of transport damage, please contact the delivery agent immediately. If not all ordered products are in stock, we are entitled to partial deliveries at our expense, as far as this is reasonable for you. Should the delivery of the goods fail despite three-time delivery attempts, we can withdraw from the contract. If necessary, You will be refunded immediately.

 

Payment and delivery times

Payment:

A) ADVANCE PURCHASE - IN THIS TYPE OF PAYMENT, A 2% DISCOUNT IS GUARANTEED.

The simplest way to pay if you are not a customer of "La Ballerina by Sonja Ricci" online shop.

It's as simple as this:

All information, such as bank details, amount, etc., which you need to settle your order, will be displayed on your screen after your order has been sent, as well as with your order confirmation mail.

If you order by post, fax or telephone, you will receive all essential information to complete your order as soon as possible, whichever is the most appropriate for you by email, post or fax.

As soon as the payment is received in our account, your goods will be shipped. If one or more items are not already in stock at this time, we will confirm receipt of your transfer and send the items as soon as possible. Naturally, there will be no additional costs for you.

If, after 5 days, no payment is received on our account, we will cancel your order.

Our bank account is:

Recipient: Gitox Handels GmbH

Name of the bank: Stadtsparkasse Düsseldorf

IBAN: DE42 3005 0110 1007 2384 37

BIC: DUSSDEDDXXX

BLZ: 300 501 10

Account No .: 1007238437

Please specify your order number and customer number.

B) PURCHASE BY INVOICE (* creditworthiness provided) / Please note that this payment option is currently only available to customers from Germany.

When you make a purchase *, you will pay the invoice amount.

It's as simple as this:
You will receive a pre-filled transfer request with your shipment. Please transfer the invoice amount without deduction within 30 days after the invoice has been issued.

You can also transfer online.

Please indicate your invoice and customer number as your intended purpose.

Our bank account is:
Recipient: Gitox Handels GmbH

Name of the bank: Stadtsparkasse Düsseldorf

IBAN: DE42 3005 0110 10072384 37

BIC: DUSSDEDDXXX

BLZ: 300 501 10

Account No .: 1007238437

Please specify your order and customer